About Us

TE Tracks Ltd was founded by Thomas Edwards - an Occupational Therapist, Adult Educator and Advanced Clinical Practitioner - who recognised a growing gap in how Allied Health Professionals (AHPs) and Social Care Professionals are supported, developed and integrated into urgent, emergency and crisis (UEC) care teams and services.

What began as a small initiative to deliver practical, capability-based training has evolved into a socially purposed business dedicated to reducing system pressures through proactive, preventative and person-centred approaches. Our belief is simple: by strengthening the skills, confidence and collaboration of health and social care professionals, we can reduce avoidable admissions, support timely recovery, and ensure patients receive the right care, at the right time, in the right place.

Our Purpose

E Tracks Ltd is a social enterprise committed to transforming urgent, emergency, and crisis (UEC) care by developing the capability, visibility and confidence of Allied Health Professionals (AHPs) and Social Care Professionals.

We believe that meaningful change in UEC comes through learning, collaboration and innovation — supporting professionals to work proactively and preventatively to reduce pressure on services, improve patient outcomes, and strengthen integration across health and social care.

We reinvest 50% of our profits into service development, digital access and subsidised training for disadvantaged groups — ensuring capability building reaches where it’s needed most.

Our work is structured around the Four Pillars of Practice — Clinical, Education, Leadership and Research — to drive the Three Shifts at the heart of NHS strategy:

  • From hospital to community, by equipping clinicians with skills to deliver care closer to home.

  • From sickness to prevention, by embedding early intervention and recovery-focused approaches.

  • From analogue to digital, by expanding accessible, blended learning and data-informed improvement.

Our Aims and Objectives

Theme 1: Clinical Practice

Aim: Increase clinician confidence and reduce dependency on the medical model by strengthening AHP and social care contributions in urgent, emergency, and crisis care.

  • Deliver targeted training aligned with national priorities and emerging trends in UEC.

  • Build skills in prevention, early recognition of deterioration, and safe community-based care.

  • Promote recovery-focused approaches that integrate physical, mental and social needs.

Theme 2: Education & Workforce Development

Aim: Support individual and team development through structured learning pathways and coaching that build capacity, confidence, and resilience.

  • Embed adult learning theory and the Four Pillars of Practice in all education activities.

  • Offer coaching and reflective practice to prevent burnout and enhance performance.

  • Develop modular learning programmes that align with enhanced practice and progression to advanced practice.

Theme 3: Integration & System Leadership

Aim: Drive service and system development through advocacy, consultancy, and inter-professional collaboration.

  • Provide consultancy to identify inefficiencies and co-design solutions.

  • Advocate for AHP and social care representation in UEC system planning.

  • Facilitate networking and shared learning across health, social care and voluntary sectors.

Theme 4: Quality Improvement, Innovation & Sustainability

Aim: Embed innovation, evaluation and sustainability across all TE Tracks activities to maximise reach and long-term impact.

  • Expand digital learning through an online CPD and capability portfolio platform.

  • Use data, evidence and lived experience to measure outcomes and shape improvement.

  • Build research and quality improvement priorities that AHPs and social care professionals can lead.

Our Impact

By aligning learning and leadership development with NHS system priorities and reinvesting into our mission, TE Tracks Ltd will:

  • Reduce pressure on urgent and emergency care services through proactive, preventative practice.

  • Improve patient outcomes and reduce health inequalities across the care continuum.

  • Strengthen collaboration between health and social care professionals.

  • Equip AHPs and social care professionals to be recognised, valued and integrated within urgent, emergency and crisis care.

Governance & Ethics

TE Tracks Ltd is a registered private limited company (No. 16791196) operating in England and Wales.

We are committed to ethical, transparent, and accountable practice across all our work.

Our governance framework ensures compliance with Companies House and HMRC requirements, as well as HCPC and other relevant professional standards.

Our policies cover data protection, equality and inclusion, safeguarding, and quality assurance. These are reviewed annually and available on request.

We are committed to reinvesting at least 50% of profits to expand and support access to professional development opportunities for underrepresented clinicians and services.

Website Privacy Policy

1. Introduction

TE Tracks Ltd (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This privacy notice explains how we collect, use, and safeguard information when you visit our website, enrol in our courses, or communicate with us.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. What Information We Collect

We may collect:

  • Personal details such as name, email address, job title, organisation, and contact number.

  • Booking information (via Eventbrite or other platforms) including payment confirmation, attendance, and learning needs.

  • Communications including emails, feedback forms, or contact submissions.

  • Technical data such as IP address, browser type, and usage data through analytics (e.g., Google Analytics).

We do not collect sensitive data (such as health or ethnicity) unless directly relevant to learning needs and provided voluntarily.

3. How We Use Your Information

We use your data to:

  • Process bookings and manage your participation in courses or programmes.

  • Communicate with you about your booking, feedback, and future opportunities.

  • Improve our services, course design, and user experience.

  • Meet our legal obligations and maintain business records.

We will only use your information for the purposes it was collected for and will not share your personal data with third parties for marketing purposes.

4. Data Sharing

We may share data with:

  • Service providers (e.g., Eventbrite, Mailchimp) who act on our behalf under strict data processing agreements.

  • Professional or accrediting bodies where required for CPD certification.

  • Legal or regulatory authorities where required by law.

All partners are required to meet UK GDPR standards.

5. Data Retention

We retain personal data only as long as necessary:

  • Course and booking data: up to 3 years for record-keeping and evaluation.

  • Financial records: 6 years for accounting and HMRC compliance.

  • Mailing lists: until you unsubscribe or request deletion.

6. Your Rights

You have the right to:

  • Access your data and request a copy.

  • Request correction or deletion of inaccurate data.

  • Withdraw consent or object to processing.

  • Complain to the Information Commissioner’s Office (ICO) if you believe your data has been misused: www.ico.org.uk.

To exercise these rights, contact: info@tetracks.co.uk

7. Data Security

We take appropriate technical and organisational measures to prevent unauthorised access, loss, or misuse of your personal data.

Electronic files are password protected and stored on secure, UK-based servers.

8. Updates to This Notice

We may update this Privacy Policy periodically. The latest version will always be available on our website.